The Customer Complaint Form Template UK is offered in multiple formats including PDF, Word, and Google Docs, featuring customizable and printable options.
Customer Complaint Form Template UK Editable – PrintableSample
Customer Complaint Form Template UK 1. Customer Information 2. Product/Service Information 3. Complaint Description 4. Details of Previous Contact 5. Desired Resolution 6. Supporting Evidence Please upload any supporting documents, such as photos of the damaged product, receipts, or previous correspondence. 7. Additional Comments 8. Consent and Declaration
PDF
WORD
Examples
[Customer’s Name]
[Customer’s Address]
[Customer’s Phone]
[Customer’s Email]
[Date]
[Describe the issue in detail, including what happened, when it happened, and how it has affected the customer.
[Outline any steps already taken to resolve the issue, including any previous communications with staff or departments.]
[Explain what the customer hopes to achieve as a resolution to the complaint.]
[Signature of the Customer]
[Printed Name of the Customer]
[Complaint Reference Number]
[Date Received]
[Assigned Staff Member]
[Notes on Handling the Complaint]
[Customer’s Name]
[Customer’s Address]
[Customer’s Phone]
[Customer’s Email]
[Date]
[Provide a brief description of the nature of the complaint, e.g., product issue, service dissatisfaction.]
[Detail the complaint thoroughly, including specific incidents, times, places, and how the customer was impacted.]
[List any previous communication made regarding this complaint, including dates and representatives spoken to.]
[Detail what the customer believes would be an acceptable resolution to the complaint.]
[Signature of the Customer]
[Printed Name of the Customer]
[Records for the company’s internal use, including any follow-up actions needed and feedback from relevant departments.]
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